Project Manager – Marketing & Creative Operations

Overview

We’re looking for a highly organized, detail-oriented, and creatively fluent Project Manager – Marketing & Creative Operations to sit at the center of our marketing and creative ecosystem.  This role is not just about managing timelines — it’s about building the infrastructure that allows great creative and marketing work to scale. You will be the single front door for creative and marketing requests across the company, while also leading the charge in designing, implementing, and continuously improving the tools, processes, and workflows that support our growing volume of work.  If you thrive in fast-moving environments, love building systems that help teams do their best work, and know how to manage creative projects without stifling creativity, this role is for you.

Job type

Full-time

Experience

5+ years

Reports to

SVP, Marketing & Commercial

Key responsibilities

• Project & Workflow Management
  • Own the end-to-end management of all marketing and creative projects, including campaign launches, content production, brand activations, partnerships, and always-on initiatives
  • Build and maintain detailed project timelines, production schedules, and delivery milestones across teams and channels
  • Proactively flag risks, dependencies, and resourcing gaps before they become issues
• Cross-Functional Intake & Enablement
  • Serve as the centralized point of intake for all creative and marketing requests coming from internal teams including Marketing, Creative, Sales, Operations, Commercial, and Leadership
  • Partner with Sales and Trade Marketing to manage creative requests for on-premise and off-premise needs such as event assets, retail executions, POS materials, menus, sell-in tools, and field marketing support
  • Collaborate with Operations and Supply Chain to manage creative workflows tied to packaging, dielines, production files, and vendor-ready assets
  • Translate cross-functional business needs into clear, actionable creative briefs with defined timelines, scope, and priorities
  • Ensure all cross-functional requests are appropriately prioritized against marketing and brand initiatives to protect creative quality and team capacity
• Creative & Marketing Operations (Build + Scale)
  
  • Design, build, and evolve scalable workflows for creative and marketing operations — this role will establish the process, not just follow it
  • Evaluate, implement, and optimize project management tools, intake systems, templates, and documentation (e.g. Asana, Monday, Notion, or similar)
  • Partner with Marketing Leadership and the Creative Director to define operating rhythms, review cadences, approval flows, and handoff
  • Create visibility and accountability across teams without slowing creative momentum
  • Continuously assess what’s working (and what’s not) as the business scales and adjust accordingly
• Prioritization & Resource Planning
  • Balance competing priorities across campaigns, launches, and ongoing initiatives, helping leadership make informed trade-offs
  • Track bandwidth and resourcing to ensure teams are focused on the highest-impact work
  • Support long-range planning by mapping upcoming initiatives against capacity and timelines
• Systems & Process
  • Own and optimize project management tools, templates, and documentation (e.g. Asana, Monday, Notion, or similar)
  • Establish clear visibility into project status, timelines, and deliverables for stakeholders
  • Continuously identify opportunities to improve efficiency, clarity, and collaboration as the business scales

Qualifications

• 5+ years of experience in project management, creative operations, or marketing operations within a brand, agency, or creative studio environment
• Proven experience building and implementing workflows, not just managing within existing ones
• Strong understanding of creative production across digital, social, experiential, and campaign work
• Experience working with both creative teams (designers, photographers, videographers, editors) and marketing teams (social, events, partnerships, growth)
• Exceptional organizational and prioritization skills with the ability to manage multiple high-stakes projects simultaneously
• Confident communicator who can bring structure, clarity, and calm to fast-moving environments
• Comfort operating in ambiguity and shaping systems as the business evolves